Shipping Policy

Order Processing Time

Orders are typically processed within 1–3 business days.
Processing times may be extended during holidays, peak seasons, or due to supply delays.

Shipping Methods & Delivery Estimates

Local Pickup / Local Delivery

Shipping Rates

Shipping costs are calculated at checkout based on weight, size, and destination.
Free shipping promotions, if available, will be clearly displayed.

Shipment Tracking

Lost or Damaged Packages

Terms of Service

Product Availability

All products are subject to availability. We reserve the right to limit or cancel quantities.

Pricing

Orders

Use of Our Products

Communications

By purchasing from us, you agree to receive transactional emails related to your order.

Refund & Return Policy

General Policy

We aim for complete customer satisfaction. If you have an issue with your order, please contact us within 7 days of receiving your item.

Eligibility for Returns/Refunds

Return Process

Damaged or Incorrect Items

If you received the wrong item or it arrived damaged, contact us within 72 hours with photos.
We will replace the item or issue a refund at no additional cost.

5. Cancellations

Orders may be canceled within 24 hours of purchase if they have not shipped.
Once an order has shipped, it cannot be canceled.

6. Contact Information

If you have any questions about these policies, please contact us:

Faux Florals